Refund Policy

Refund Policy

We want you to be completely satisfied with Akritra. If our platform doesn't meet your expectations, we're here to help.

Last updated: January 1, 2024

30-Day Money-Back Guarantee

We offer a generous 30-day refund window for all paid subscriptions. Try Akritra risk-free with our free trial, and if you're not completely satisfied after your first payment, we'll refund your money.

Free Trial
Try before you buy
30 Days
Full refund period
No Questions
Hassle-free process

Refund Eligibility

Eligible for Refund

  • • Request made within 30 days of first payment
  • • Account in good standing with no violations
  • • Fair use of the platform during trial/paid period
  • • Valid payment method used for original purchase
  • • Account holder making the refund request

Not Eligible for Refund

  • • More than 30 days since first payment
  • • Account suspended for policy violations
  • • Excessive or abusive use of platform resources
  • • Requests made by unauthorized third parties
  • • Previous refund already processed for same account

How to Request a Refund

Requesting a refund is simple and straightforward. Follow these steps to process your refund request:

1

Contact Our Billing Team

Send an email to our billing team with your refund request. Include your account email and a brief reason for the refund.

billing@akritra.com
2

Provide Required Information

Include the following details in your refund request:

  • • Account email address
  • • Approximate date of payment
  • • Brief reason for refund request
  • • Any feedback to help us improve
3

Receive Confirmation

We'll review your request and respond within 1-2 business days. Once approved, refunds are typically processed within 5-7 business days to your original payment method.

Processing Timeline

Request Review

1-2 Days

We review your request and send confirmation

Refund Processing

5-7 Days

Refund processed to original payment method

Completion

Complete

Refund appears in your account

Important Notes

Subscription Cancellation: Requesting a refund will automatically cancel your subscription. You'll retain access until the end of your current billing period.
Data Retention: Your account data will be retained for 30 days after cancellation in case you decide to reactivate your subscription.
Payment Method: Refunds are only processed to the original payment method used for the purchase. We cannot issue refunds to different payment methods.
Processing Time: Refund processing times may vary depending on your payment provider and bank. Contact your financial institution if you don't see the refund after 7 business days.

Need Help?

If you have questions about our refund policy or need assistance with your refund request, our team is here to help: